Lock Box Online FAQ

You are a good candidate for Jax Lockbox Online if you:

  • receive a high volume of payments from your customers.
  • don't want to miss the bank deadline for deposits.
  • want to automate your accounts receivable process.
  • often hold mail until the next day to make your deposit.
  • want dual control over the receivable/deposit functions.
  • spend too much of your time pushing paper.

Simplify the management of your finances and spend your time managing your business!

How does Jax Lockbox Online work?

Q: How does my company access our information?
A: Designated employees will have 24/7/365 access to your company's information through a secure 128-bit encrypted internet site.

Q: Will I need to purchase any specific computer equipment or software to gain access to our information?
A: No. All you need is a computer with internet connectivity. Jax Lockbox Online is compatible with all popular accounting systems if you want to download information.

Q: Where are payments mailed and when are they collected?
A: A post office box is opened in your name. Mail is picked up daily by a bank courier and delivered to the processing center for deposit to your account at The Jacksonville Bank.

Q: Who processes my payments?
A: Specially trained personnel ensure accurate processing of all payments per your explicit instructions. Daily lockbox activity can be viewed the next day on your unique web site.

Q: What will we see when we access our information each day?
A: You will be able to view and print payment coupons, check images and transactions. In addition, you will be able to generate reports, assisting you in reconciling your accounting records.

Q: Can I research old transactions?
A: Yes. You can research and print all of your previous transactions through the Jax Lockbox Online internet site.



Equal Housing Lender

Institution ID - 746434
To find a loan officer NMLSR identification number click here.

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